Last Updated: [Insert Date, e.g., January 24, 2026]

At Immoventus, we take your privacy seriously. This policy explains how we handle your personal data when you visit our website (https://immoventus.cat/) or contact us via our forms.

1. Data Controller (Who is responsible)

The entity responsible for processing your data is:

• Company Name: Immoventus
• Contact Email: [email protected]
• Phone: +34 605 26 69 39
• Website: https://immoventus.cat/

2. Data We Collect

We only collect the information necessary to provide you with our real estate services:

• Contact Information: Name, email address, and phone number (collected via our contact or inquiry forms).
• Technical Data: IP address and browsing behavior (collected via Google Analytics).
• Note: We do not collect financial information, credit checks, or sensitive personal data through this website.

3. Purpose and Legal Basis

We process your data for the following reasons:

• Responding to Inquiries: To provide you with information about the properties you are interested in.
  • Legal Basis: Performance of a contract or pre-contractual measures (GDPR Art. 6.1.b).
• Website Optimization: To understand how visitors use our site via Google Analytics.
  • Legal Basis: Legitimate Interest (GDPR Art. 6.1.f) or Consent for non-essential cookies.

4. Data Retention

We will retain your personal information in our internal CRM for as long as the commercial relationship remains active or until you exercise your right to erasure. Once the relationship ends, we may keep your data for a maximum period of 5 years (the general statute of limitations for civil actions in Spain) to comply with legal obligations and defend against potential claims, after which it will be permanently deleted.

5. Sharing Your Data

• No Marketing: We do not sell or use your data for third-party marketing.
• Internal Use: Your data is stored in our internal CRM to manage your request.
• Service Providers: We use Google Analytics. This may involve data being transferred to the US; we ensure these providers comply with the EU-U.S. Data Privacy Framework.

6. Your Rights (ARCO-POL)

Under the GDPR and LOPDGDD, you have the following rights regarding your data:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct any inaccurate or incomplete data.
• Erasure (Right to be Forgotten): Request that we delete your personal data.
• Opposition/Opt-out: You can object to our processing of your data at any time.
• Portability: Request that we transfer your data to another organization.

To exercise these rights, please email us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).